ABOUT US
Welcome to Our Store
Welcome to Orbitwisp Ornaments, where holiday magic meets handcrafted simplicity. Born from a love for timeless design and meaningful materials, our shop is a place where nature, nostalgia, and craftsmanship come together. Whether you’re decorating your home for the holidays or searching for a thoughtful gift, you’ll find something special orbiting your way.
Our Collection
At Orbitwisp, we focus on eco-conscious seasonal decor made with care. Our signature pieces — from the rustic charm of our Wooden Beaded Christmas Hangings to the delicate craftsmanship of our Handcrafted Cotton Snowflake Ornaments — are designed to bring warmth, texture, and natural elegance into your space. Every item is made using quality, sustainable materials and finished with artisan detail, perfect for creating cozy, memorable moments.
Our Mission
We believe that small, beautiful things can make a big difference. That’s why we’re committed to offering decor that’s not only handmade and heartwarming but also clean, ethical, and Earth-kind. At Orbitwisp Ornaments, our mission is simple:
To bring good products to good people — thoughtfully made, beautifully designed, and ready to be cherished for years.
Orbitwisp Ornaments is a brand of ORBITWISPORNAMENTS LTD, registered in England and Wales (Company No. 16486131).
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
+44 7890 237 458
General: payouts@orbitwispornaments.com
Support: prioritysupport@orbitwispornaments.com
Billing: billing@orbitwispornaments.com
Let your space sparkle — naturally, meaningfully, and with heart.
Frequently Asked Questions
What form of payment do you accept?
- Pay with Credit/Debit Card
The available credit/debit card options are listed below.
This transaction is strongly secured and encrypted by Stripe.
Please note that Orbitwisp Ornaments Shop does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
You also use Apple Pay if you are using Apple devices.
- Pay with Paypal
When placing an order with PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click “Pay with Debit/Credit Card” in the PayPal payment page and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
How long does it take for me to receive my order?
PROCESSING TIME
Your order will be processed within 3 to 5 business days
Orders placed over holidays and weekends will be processed in the following business days.
Please note that delivery of orders with more than one item may ship on different dates according to stock availability.
STANDARD SHIPPING
Shipping time for order:
- Normally, it takes 5-15 business days to deliver the package to USA.
- For others countries’ customers, please allow 15-20 business days of shipping time.
- Due to the Covid 19 pandemic, shipping time might take additional several days
How do I create an account?
You can create an account when placing an order, and also directly on the ‘my account’ page. Click here to create an account
How do I change my shipping address?
To change your shipping address please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address. Contact us now
How do I track the status of my order?
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
Will you keep my credit card information on file?
All our payments by payment cards are processed via PayPal which delivers one of the most secure payment platforms in the world. Your payment for any purchase is processed securely by PayPal.
All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
Will I be responsible for any customs or duty fee?
Customs fees depend on the laws of your country. Our experience is that In the majority of cases you are not required to pay any customs fees. We mark all our orders as low-value gifts. Moreover, we send larger orders in separate packages to avoid such charges.
